Part 1
Problems
98 problems in today's system and in universal systems elsewhere. Each page states the evidence, who is hurt, who profits from the problem continuing (the incentive any fix has to deal with), root causes, related costs, and the open questions whose answers become solution paths.
Coverage & eligibility
- Tens of millions of people have no coverageAbout 28 million people (8.2%) were uninsured in 2024. They delay care, use emergency rooms as a safety net, and leave hospitals with uncompensated costs that are shifted onto everyone else.
- People lose coverage when their life changes (churn)Coverage changes with jobs, income, age, marriage, and moves. Each switch can mean new networks, new deductibles, interrupted treatment, and paperwork. Medicaid redeterminations removed about 25 million people in 2023–24, many for paperwork reasons.
- Job lock: people stay in jobs to keep insuranceAbout 178.6 million people get coverage through work. Leaving a job, starting a business, retiring early, or cutting hours can mean losing insurance.
- Underinsurance: covered, but can't afford to use itHigh deductibles and coinsurance mean many insured people avoid care. Average single deductibles in employer plans are about $1,800, and out-of-pocket maximums reach $9,200 single and $18,400 family (2025).
- Narrow networks and out-of-network surprisesPlans cover only listed providers; directories are often wrong ('ghost networks'). Seeing an out-of-network doctor, sometimes without knowing it, can mean large bills.
- Immigrants and mixed-status families fall through gapsUndocumented immigrants are excluded from most coverage; lawful immigrants face waiting periods. Care comes through ERs, community health centers, and Emergency Medicaid, often late and expensive.
- U.S. territories get capped, lower federal health fundingAbout 3.5 million U.S. citizens and nationals live in Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands. Federal Medicaid money there is capped each year instead of open-ended, Medicare works differently, and funding depends on temporary laws that keep expiring.
Affordability & medical debt
- Medical debt affects about 100 million peopleAbout 4 in 10 adults have health care debt. Debt leads people to skip further care, damages credit, and is a leading contributor to personal financial distress.
- Premiums are a large, flat, hidden tax on wagesA family premium averages $26,993 (2025), the same whether the worker earns $50,000 or $500,000. Employers pay most of it out of compensation that would otherwise be wages.
- Patients can't know prices in advanceThe same service can cost wildly different amounts at different places, and the price depends on the insurer's secret contract. Price-transparency rules exist but are hard to use and inconsistently followed.
- Surprise billing and a runaway arbitration systemThe No Surprises Act protects patients from many surprise bills, but the arbitration process for provider-insurer disputes exploded to 1.42 million disputes in 2024 (versus 17,000 expected), mostly filed by private-equity-backed groups, and providers win about 85%. Ground ambulances are not covered.
Insurer practices
- Claim denialsNearly one in five insured adults had a claim denied in a year. Few appeal, though many appeals succeed. Denials shift costs to patients and providers.
- Prior authorization delays and blocks careInsurers require approval before many treatments. Physicians say it delays care and causes harm; practices spend about 12 hours a week on it.
- Medicare Advantage overpayments and coding intensityPrivate Medicare plans are paid more when enrollees look sicker on paper, which rewards aggressive diagnosis coding. MedPAC estimates MA costs about 20% more than traditional Medicare for similar people.
- Insurer overhead and profitThe net cost of private health insurance (premiums minus benefits) was $176.5B in 2024, about 10.7% of private premiums of $1,644.6B. It covers claims processing, networks, utilization management, marketing, broker commissions, taxes, and profit.
- Pharmacy benefit managers profit from opaque drug pricingThree PBMs handle about 80% of prescriptions. Rebates tied to list prices reward higher list prices, spread pricing hides margins, and PBM-owned pharmacies dominate specialty drugs.
Prices & market power
- U.S. prices are far higher than in other countriesThe U.S. uses about as much care as peer countries but pays much more per unit: hospital stays, physician fees, drugs, devices, and administration all cost more.
- Hospital and physician consolidation raises pricesHospital systems have merged into regional near-monopolies and bought physician practices, raising commercial prices without clear quality gains.
- Private equity roll-ups in medicinePrivate-equity firms buy physician practices (anesthesia, dermatology, emergency medicine, gastroenterology), nursing homes, and hospices, often raising prices and cutting staff.
- Facility fees: the same service costs more in a hospital-owned buildingWhen a hospital owns a clinic, it can charge a facility fee on top of the physician fee for the same visit, which encourages hospitals to buy practices.
- Executive pay and nonprofit statusNonprofit hospital systems are tax-exempt but pay CEOs about $1.3 million on average, and community-benefit spending varies widely.
Drugs, patents & supply chain
- Brand-name drug prices far above production costDrug prices reflect market exclusivity, not production cost. Insulin costs roughly $2–6 a vial to make, yet U.S. list prices ran to hundreds of dollars before recent caps.
- Patent thickets and evergreening delay genericsManufacturers file many secondary patents to extend monopolies. Humira had 247 U.S. patent applications, 89% after approval; biosimilars reached Europe in 2018 but the U.S. only in 2023.
- R&D is funded by high prices, which ties innovation to unaffordabilityThe industry spent $83B on R&D in 2019, about a quarter of net revenue, and developing a new drug costs roughly $1–2B+ including failures. Lowering prices lowers expected returns and the number of new drugs.
- Drug shortages of cheap, essential genericsShortages hit a record 323 in early 2024, about half sterile injectables such as chemotherapy and crash-cart drugs. Generic prices are so low that few factories make them, so one plant problem causes national shortages.
- Pharmacy closures and pharmacy desertsIndependent and chain pharmacies are closing, squeezed by PBM reimbursement; rural and low-income urban areas lose access.
Geography & physical access
- Rural hospital closures181 rural hospitals closed between 2005 and 2022, and hundreds more are at risk. Low volume, a high share of uninsured and Medicaid patients, and staffing shortages make them unprofitable under per-service payment.
- Maternity care desertsOver a third of U.S. counties have no maternity care. Obstetric units close because births are low-volume and Medicaid (which pays for about 41% of births) pays little.
- Health professional shortage areasAbout 75 million people live in primary-care shortage areas, and about 137 million in mental-health shortage areas.
- Getting to care: transportation and ambulancesMissed appointments from lack of transportation are common; ground-ambulance bills are not covered by surprise-billing protections; rural EMS services are closing.
Workforce
- Physician shortage, especially in primary careAAMC projects a shortage of up to 86,000 physicians by 2036. Residency slots funded by Medicare have been largely capped since 1997, and primary care pays far less than procedures.
- Medical education debt shapes specialty choiceMedian medical school debt is about $200,000, and residents earn about $70,000 for 3–7 years. High debt pushes graduates toward high-paying specialties and away from primary care and rural practice.
- Nursing and direct-care shortages and burnoutThere are 3.38M registered nurses and about 4.3M home health & personal care aides, but turnover is high, aides earn about $36,000, and nursing schools turn away qualified applicants for lack of faculty.
- Clinician burnout from paperwork and EHR workClinicians spend hours a day on documentation, billing codes, and prior authorizations, which drives burnout and early retirement.
- Scope-of-practice limits waste capacityNurse practitioners (323,000), physician assistants (162,000), pharmacists, and dental therapists are trained to do more than many states allow.
Quality, safety & outcomes
- Worse outcomes than peer countries despite the highest spendingThe U.S. has the lowest life expectancy among high-income peers and ranked last overall in the Commonwealth Fund's 2024 comparison, while spending about twice as much per person.
- High maternal mortality and postpartum coverage gapsU.S. maternal mortality is the highest among wealthy countries, with large racial gaps; Medicaid postpartum coverage historically ended at 60 days.
- Medical errors and poor care coordinationFailures of care delivery and coordination waste an estimated $129–244B a year and cause preventable harm.
- Racial, income, and geographic disparitiesAccess and outcomes differ sharply by race, income, and place, partly because Medicaid pays less and providers prefer better-paying patients.
- Malpractice system: slow, costly, and drives defensive medicineLiability costs about $55.6B a year (2008 dollars), mostly defensive medicine, yet most injured patients are never compensated.
Administration & complexity
- About $1 trillion a year in administrative costRoughly a quarter of spending is administration: billing, claims, coding, credentialing, prior authorization, and plan management across thousands of payers and plans.
- Simplifying billing would displace hundreds of thousands of workersBilling clerks, coders, insurance verification staff, claims adjusters, and brokers make up a large workforce. Simplification removes their jobs.
Waste, fraud & low-value care
- Low-value care and overtreatmentTests and treatments with little benefit (imaging for routine back pain, some screenings, end-of-life interventions patients don't want) cost an estimated $76–101B a year.
- Fraud and improper paymentsFraud is estimated at 3–10% of spending. Medicare's fee-for-service improper payment rate was about 7.7% in FY2024, mostly documentation errors.
Mental health & substance use
- Mental health care is hard to getAbout 137 million people live in mental-health shortage areas; many therapists and psychiatrists don't take insurance, and only about a third of psychiatrists accept new Medicaid patients.
- Overdose crisis and gaps in addiction treatmentOverdoses kill tens of thousands each year; treatment with buprenorphine and methadone is restricted, and coverage gaps interrupt treatment.
Long-term & end-of-life care
- Long-term care requires spending down to povertyMedicare doesn't cover long-term care; Medicaid does only after people exhaust their savings. Hundreds of thousands wait for home-care services.
- Nursing home understaffing and qualityMany nursing homes are understaffed, increasingly private-equity owned, and paid below cost by Medicaid; quality and safety problems persist.
- Hospice growth, for-profit entry, and fraudMedicare spent $25.7B on hospice in 2023 for 1.7 million people. Rapid entry of for-profit hospices has brought fraud concerns and patients enrolled who aren't dying.
Dental, vision & hearing
Public health & prevention
- Prevention and public health are underfundedPublic health was $157.6B of $5.28T in 2024 (about 3%). Chronic disease (diabetes, heart disease, obesity) drives most spending.
- Housing, food, and transportation drive health, but health care isn't designed for themSocial conditions shape outcomes more than medical care, yet health systems have few tools or funding streams to address them.
Data, technology & privacy
- Records don't follow patientsRecords are scattered across incompatible EHRs; tests are repeated and information is lost between providers.
- Cyberattacks can halt payments and careThe 2024 Change Healthcare ransomware attack disrupted claims nationwide for weeks and exposed data on a large share of Americans.
- Health privacyHealth data is shared widely for payment, research, and marketing; sensitive data (reproductive, mental health, immigration) can expose people to harm.
Risks a universal system can create
- Longer waits if demand grows faster than capacityWhen care becomes free and universal, use rises. If supply doesn't grow, people wait, as in Canada (median 28.6 weeks from referral to treatment) and the UK (7.4 million on the waiting list). People with good employer coverage today, who are seen fastest, notice most.
- Two-tier care: a private fast lane for those who can payWhere private insurance or cash practice exists alongside a public system (UK, Australia, Germany), those who pay get faster care, and providers' time shifts to them.
- Chronic underfunding by government budgetsA publicly funded system competes with other spending every budget cycle. The UK's NHS waits rose sharply after a decade of slow funding growth.
- Under-investment in equipment and facilitiesCentrally planned capital budgets tend to under-invest; Canada has far fewer MRI and CT units per person than the U.S.
- Slower access to new drugs and technologySystems with strict value assessment (UK NICE, Germany AMNOG, NZ PHARMAC) pay less but sometimes delay or refuse new drugs; lower U.S. prices would reduce global R&D.
- Providers leave, retire, or go cash-only if pay dropsCutting payment toward Medicare levels would reduce revenue for specialists and commercially dependent hospitals; some may retire, opt out, or close.
- Transition disruption: jobs, companies, and familiar coverageEnding private insurance as primary coverage would displace about 975,000 administrative jobs (site estimate), end the core business of insurers and PBMs, and change coverage for about 178.6 million people with employer plans.
- One payer becomes one targetA single national payer concentrates fraud risk and cyber risk; improper payments of 7.7% at national scale would be about $300B.
Problems created by solution paths
- Losing the choice of health plan and insurer competitionWith one public payer, people can't switch plans if they dislike how their coverage is run, and insurers no longer compete on service, care management, or extra benefits.
- Replacing premiums with taxesPublic financing replaces premiums and out-of-pocket costs with taxes. Total spending may fall, but taxes become larger and more visible, change incentives to work and invest, and fall on different people than premiums did.
- Employer health taxes can lower wages at firms that never offered coverageWhen employers pay a payroll tax instead of premiums, firms that used to offer coverage save money, but firms that didn't (often low-wage, small, or gig) face a new cost that tends to come out of wages over time.
- Copays keep billing systems alive and still deter poorer patientsAny point-of-care charge requires billing, collections, exemptions, and caps, and even small charges deter low-income patients more than others.
- Central coverage decisions can feel like rationingWhen one public body decides which treatments are covered or worth their price, every 'no' becomes a national controversy, and patients have no other insurer to turn to.
- Fixed budgets can ration careGlobal budgets cap spending, but if demand exceeds what the budget pays for, hospitals may limit operating-room time or slow elective work near the end of the budget year.
- Paying a fixed amount per patient rewards doing lessCapitation and bundled payments remove the incentive to over-treat, but create an incentive to under-treat, avoid sick patients, or refer costly cases elsewhere.
- Price limits can cause shortages, launch delays, or exitsIf a single buyer sets prices too low, manufacturers may not launch products, generic makers may stop producing, and providers may leave or limit services.
- Government chooses which research gets fundedPublicly funded R&D or prizes put research priorities in government hands, which may underfund risky ideas or be swayed by politics.
- Quality concerns when non-physicians practice independentlyExpanding what nurse practitioners, physician assistants, pharmacists, and dental therapists can do adds capacity, but some studies and physician groups raise concerns about over-prescribing, more referrals, and missed diagnoses.
- Staffing mandates raise costs and may close facilitiesMinimum nurse or aide staffing levels improve safety, but cost money and, during shortages, may force facilities to close beds or shut down.
- Covering long-term care can pull unpaid family care into the paid systemIf home care becomes covered, families who now provide care for free may switch to paid aides, raising costs far above today's spending (the 'woodwork effect').
- Covering all residents raises cost and migration concernsCovering undocumented immigrants adds cost and, critics argue, could attract migration; leaving them out keeps emergency-room care and public-health gaps.
- Targets and quality metrics invite gamingWait-time guarantees, quality bonuses, and spending targets can be gamed: re-labeling referral dates, avoiding sick patients, or upcoding.
- States lose control and budgets shift between levels of governmentA national program takes over Medicaid from states, which changes who pays and who decides, and creates winners and losers between states.
Common trade-offs
- Raises spending or loosens control over itThe path costs more to run, or removes a limit on prices, spending, or use. This matters most when budgets are tight and the added care brings little benefit, and less when the extra spending buys care that is worth it.
- Takes years, or money up front, before it pays offCosts or disruption come first and benefits arrive later. This matters most when needs are urgent or funding may not last through the transition, and less when a gradual change is acceptable.
- Requires difficult enforcementThe approach depends on checking compliance and responding when rules are ignored or evaded. Its burden is greater when oversight is weak or affected organizations can readily change their behavior to avoid the rules.
- Depends on other changes to workThe approach cannot deliver its intended benefit without complementary changes or sustained participation. This is a serious limitation when those conditions are absent and less so when they are already in place.
- Solves only part of the problemThe path helps some people or places but not others, or offers partial relief. This matters most when it is treated as a complete fix, and less when it is one part of a broader response.
- Concentrates costly patients in some plansThe approach can leave some plans covering a more costly mix of patients. This matters when payments do not account for those differences and is less serious when risk is shared adequately.
- Directs benefits or burdens imperfectlyEligibility rules and allocation measures may miss intended recipients or favor people who need less help. The cost is greater when these mismatches persist and smaller when rules can be corrected.
- Faces political, industry, or legal oppositionAffected groups may oppose the path, and it may invite legal disputes over authority or obligations. This matters when opposition blocks or weakens the policy, and less when there is durable agreement.
- Reduces income or business for affected groupsThe approach reduces payments, earnings, or business for some participants. This matters most when they cannot readily adjust and less when the loss can be absorbed without disrupting needed services.
- Limits choice or applies one rule to every settingThe path narrows options for patients, workers, or organizations, or sets one rule that fits some places poorly. This matters most when the remaining options don't meet people's needs, and less when adjustments are allowed.
- Requires new or changing information systemsThe approach depends on building, integrating, or updating information systems. The burden is greater when implementation is difficult or failures interrupt the work those systems support.
- Depends on uncertain evidence or judgmentsThe approach requires decisions where evidence is incomplete or outcomes are hard to assess. This matters most when mistakes are difficult to reverse and less when decisions can be reviewed as evidence improves.
- Leaves less complete or useful dataThe approach reduces the information available for oversight, research, or decisions. This matters most when missing or uneven data obscure important differences and less when the remaining information is sufficient.
- Requires workers to change roles or skillsThe approach depends on people adapting to new roles or skills that may not match their previous work. This matters most when suitable opportunities or support are limited and less when workers can make the transition successfully.
- Leaves funding vulnerable or inflexibleThe approach leaves funding exposed to budget pressure or ties resources to rules that can become unsuitable. This matters most when funding cannot adapt to changing needs and less when commitments remain adequate and flexible.
- Limits compensation for people who are harmedThe approach narrows the compensation or routes to compensation available to injured patients. This matters most when serious harm leaves substantial unmet needs and less when adequate support remains available.
- Leaves unequal burdens on family caregiversThe approach can leave care responsibilities unevenly distributed within families. This matters most when caregivers lack support or choice and less when responsibilities are shared on acceptable terms.
- Adds paperwork, coordination, or complexityThe path adds rules, verification, accounting, or coordination between organizations, which can slow legitimate payments or confuse patients. This matters most when procedures are complicated or staff are scarce, and less when they are simple and well run.
- Makes performance and quality hard to overseeThe approach depends on monitoring activity or quality that is difficult to observe or interpret. This matters most when problems can persist without detection and less when oversight can identify and address them.
- Weakens incentives for desired behaviorThe approach weakens a signal or reward intended to influence behavior. This matters most when the behavior is essential to the policy and less when other motivations or safeguards are sufficient.