Copays keep billing systems alive and still deter poorer patients
Any point-of-care charge requires billing, collections, exemptions, and caps, and even small charges deter low-income patients more than others.
Evidence
- The RAND Health Insurance Experiment found cost sharing reduced both needed and unneeded care.Sources: RAND Corporation (1986)
Who's affected
- Low- and middle-income households: Point-of-care charges deter care, especially for poorer patients.
- People with ongoing or specialist care needs: Point-of-care charges deter care, especially for poorer patients.
- Hospitals, clinics, and care organizations: Copays require collection, exemptions, and billing work.
- Health administration and software vendors: Copays preserve demand for billing services.
Under your mix of paths
- Charging at the point of care
Open questions
- If charges exist, who is exempt, what is the cap, and how is it collected?
Caused or worsened by these paths
This problem only matters if one of these paths is chosen.
Retaining copays still deters some needed care and requires billing and income verification.
Tiered cost sharing still requires claim-level billing and tracking.
Limited dental coverage requires copays or coverage limits.
The cited complementary insurance model covers statutory cost-sharing, keeping a role for plans that handle patient charges.
Solution paths (3)
Open a path for what it fixes, what it creates or worsens, who gains and who loses, precedents, and how it connects to other paths. See all paths as a decision tree.
No money changes hands at the visit. Charges are tallied by the payer, capped by income, waived automatically for low-income people using tax data, and settled once a year on the tax return.
- +Copays keep billing systems alive and still deter poorer patients
- +About $1 trillion a year in administrative cost
- −Weakens incentives for desired behavior
Remove the problem at its source: no copays for covered services.
- +Copays keep billing systems alive and still deter poorer patients
- +About $1 trillion a year in administrative cost
- −Longer waits if demand grows faster than capacity
- −Raises spending or loosens control over it
- −Replacing premiums with taxes
Limit charges to a few flat fees (e.g., a small emergency-room fee for non-emergencies, a per-prescription fee) with exemptions for children, the poor, and chronic illness.
- +Copays keep billing systems alive and still deter poorer patients
- +Low-value care and overtreatment