By NextBestFitRedeploy billing staff to care coordination
Hire displaced staff into patient navigation and scheduling roles in the new system.
Keeps some experienced staff in navigation roles.
Review ledgerHow this path connects
This path
Redeploy billing staff to care coordination
Creates or worsens
Concrete changes if chosen
What would actually have to change in law, agencies, payment rules, or systems.
- Hire displaced billing staff into navigation and scheduling roles
Effects
Each effect has its own page: the evidence, the case that it is or isn't a real cost, and whom it affects.
What it fixes
- Simplifying billing would displace hundreds of thousands of workers
Hiring displaced billing staff into patient navigation and scheduling keeps experienced staff in health care and fills growing navigation needs. These roles provide fewer jobs than are eliminated.
What it creates or worsens
- Requires workers to change roles or skills
Patient navigation and scheduling require skills that differ from those used in billing.
Who's affected
Who gains
- Insurance and billing workers
- Simplifying billing would displace hundreds of thousands of workers: Workers lose jobs if billing is simplified without a transition plan.
Who loses
None identified.
Where it has been tried
- N/A: Proposed; no large precedent.