Phase 2: Wave 1: seniors, near-seniors, and children · Step 2.5

Launch the wait-time guarantee

Year 1 (registry), Year 2 (enforceable guarantee) · UHA Office of Patient Advocacy; regional officesDiscuss this step

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Task 2.5.2 of 5

Build the national wait-time registry: every referral and scheduled procedure is time-stamped through the claims and encounter system.

Who does it

UHA

When

Year 1

Trade-off

A registry makes waits measurable but adds reporting work for every practice.

Part of: Launch the wait-time guarantee

Legally binding maximum waits, monitored in a national registry. If UHP misses the standard, the patient may go to any provider, including opted-out providers, and UHP pays up to 150% of its rate.

This step changes 3 existing laws, programs, or institutions. See the list.