By NextBestFitWait-time guarantee (new)
newYears 1–2Patients
Today
No legal access standard except network adequacy rules.
Under the plan
Maximum waits with vouchers to any provider when missed.
Trade-off
Enforceable access; costs rise when capacity is short.
Launch the wait-time guarantee
Year 1 (registry), Year 2 (enforceable guarantee) · UHA Office of Patient Advocacy; regional officesDiscuss this step