Task 1.1.5 of 7
Create the Office of Patient Advocacy: an ombudsman, an appeals process with 30-day decisions, and a 24/7 multilingual help line.
Who does it
UHA
When
Month 6–15
Trade-off
A 30-day appeals standard protects patients but requires staffing that adds to administrative cost.
Part of: Create the Universal Health Administration
Stand up the agency that runs UHP by absorbing CMS's Medicare operations, then building out 10 regional offices, independent rate-setting and technology-assessment boards, and an Office of Patient Advocacy.
This step changes 4 existing laws, programs, or institutions. See the list.